- Make sure the documents are properly inserted.
- Do not load too many documents in the feeder (20 pages max.).
- Check that the lower rubber edge of the scan guide is inserted into the slot molded into the scanner frame.
♦ Open the rear door by pushing down on the black tabs to swing it back.
♦ Squeeze the white clip towards the center to remove the document guide.
♦ Insert the rubber bottom of the pad into the slot below so that it creates a bow as you clip it into place.
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