Start a conversation

The scanner will not take the documents which are in the feeder

  • Make sure the documents are properly inserted.
  • Do not load too many documents in the feeder (20 pages max.).
  • Check that the lower rubber edge of the scan guide is inserted into the slot molded into the scanner frame.
    ♦ Open the rear door by pushing down on the black tabs to swing it back.
    ♦ Squeeze the white clip towards the center to remove the document guide.
    ♦ Insert the rubber bottom of the pad into the slot below so that it creates a bow as you clip it into place.

Choose files or drag and drop files
Was this article helpful?
  1. Mathieu Quintin

  2. Posted
  3. Updated