Start a conversation

The finishOVDXdriver procedure entry point was not found in the dynamic link library

Dear customers,


Due to many problems related to the use of the IRIScan™ Mouse on Windows 10, IRIS has been actively working to find solutions as quickly as possible. This concerns the following products: IRIScan™ Mouse 2, IRIScan™ Mouse Executive 2, IRIScan Mouse™ Wifi.

We can now officially announce the availability of a new version of the IRIScan™ Mouse software, which will fix these specific issues encountered on Windows 10. Please find the download links of this new software here below:

  • Uninstall the current version via the control panel
  • Download the software linked to your IRIScan Mouse version:
  • Double click on the downloaded file and install the software
  • You can now start scanning

IRIS wishes to apologize again for any inconvenience caused.

We would like to thank you for your patience and understanding.

Kind regards,


The IRIS team

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Baptiste Roy

  2. Posted
  3. Updated