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How to solve installation problems on Windows

In this article, you'll find a tutorial on how to install the IRIScan Mouse software on Windows:

How to download the software:

  1. Go to irislink.com/start
  2. Search for IRIScan Mouse and click on "Getting Started".
  3. Fill the form
  4. You will be able to download the software.

How to install the software:

  1. Double click on the downloaded file.
  2. You will see a menu with three choices (see the image at the top of the article).
  3. Click on each one to start the installation of the software

If you have any problem to do these steps, follow the guide below:

  1. Make sure that you have an archive extractor installed on your computer. We recommend 7zip as it's free.
  2. Right click on the download file
  3. In the context menu, choose "7Zip" > "Extract to IRIScan-Mouse-2-Executive" :
  4. This will create a folder called "IRIScan-Mouse-2-Executive-CD19N029". Double click to open it. You are now inside the folder and you can install each software separately.
  5. Open the "IRIScan Mouse" software
  6. If you see a file called "Setup.ex_", right click on it and rename it to "Setup.exe". Double click on that "Setup.exe" file and start the installation process.


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  1. Baptiste Roy

  2. Posted
  3. Updated