Mouse scanner
IRIScan Mouse Executive 2 is now the only supported model. It will receives updates to be compatible with Windows 11 latest versions. For Apple OS, the last compatible version is macOS 10.14 Mojave. ...
With the latest Windows 10 update, a number of default settings have been changed. As a result, the scanner mouse does not have the same access as before. This problem is most likely related to this c...
This issue occurs when using the product on non-English Windows computers. It does not prevent the product from working but is an unnecessary distraction. The easiest way to fix it is at the Windows ...
Sometimes, because of compatibility issues, you may not be able to scan with your IRIScan Mouse. It's very likely that it is a software related issue. To be sure about that, we'd recommend to follow t...
Windows Intel® Core™ Duo 1.2GHz or AMD Athlon™ 64 x 2, 1.7GHz Microsoft® Windows® 10, 8, 7 1GB RAM recommended At least 1GB of available hard disk space Graphic card: 128 MB NVIDIA® GeForce® 8400 GS o...
The IRIScan Mouse application generates the following output formats: JPG. Can be opened in Paint, Photo Viewer, etc. No OCR is done. DOC. Can be opened in Word, Pages, etc. Note that the recognized t...
Start the IRISMouse application. Go to Options>Settings>Advanced. Select Enable expert settings. Select a higher Maximum scan memory from the list. Test the mouse. If this solution doesn't work, retur...
To completely uninstall the IRIScan Mouse application on macOS 1014 and earlier, it is recommended to use the AppCleaner application. You can download it here....
In order to use the IRIScan Mouse the following graphic card requirements apply: 128 MB NVIDIA® GeForce® 8400 GS or 128 MB ATI RadeonTM X1300 or 384 MB (shared) Intel® GMA X3000 or better. To check wh...
The software is not compatible with macOS 10.15 and above and is end of life. For previous macOS versions completely uninstall your current version of the IRIScan Mouse application as described here. ...
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