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IRIScan Express 4 & Executive 4 - Why are there lines on the scanned document?

Please check the following:

1. Are there lines on the original or is the original clean?
2. Remove any debris from the original before scanning.
3. Lift the top cover and clean the rollers and glass with the included cleaning cloth 

(Refer to the section “Clean the scanner” of the user guide)

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  1. Alain Ledent

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