Depending on when you acquired Readiris 17 for Mac, the software uses different activation schemes. Please follow the instructions below to ensure a smooth activation on macOS.

1. Online Activation (36-Character Code – Purchased from July 2023 Onward)

Readiris 17 licenses purchased from July 2023 onward use a modern 36-character license key entered in a single field.

1. Launch Readiris 17 on your Mac.
2. Copy your 36-character activation code directly from your purchase confirmation email.
3. Right-click (or press Cmd + V) inside the activation field and select Paste.
4. Click Activate to complete online verification.
   Note: An active internet connection is required during this step.

2. Manual Activation (If Online Activation Fails)

If direct communication with our activation server is blocked by a local firewall, proxy, or security software, follow these steps to generate an offline license file:

1. When prompted by the activation failure dialog, click the Manual Activation button.
2. Click Save as text file... and save the resulting file to your Mac.
3. Attach this .txt file to a support ticket so our support team can assist you.
4. Our team will generate and return an lservrc license file.
5. Restart Readiris 17, click Import a license file, and select the lservrc file saved on your Mac.

Important Notices: Legacy Codes & Apple Silicon Compatibility