Start a conversation

Readiris 17

Knowledgebase

  • Readiris Advanced OCR for HP

    Overview Readiris Advanced OCR for HP is an Optical Character Recognition (OCR) application used to convert scanned documents or existing image-based files into editable and searchable formats, includ...

  • I get an activation error, what should I do? (Windows)

    Sometimes, security software, proxies, firewalls, or router settings may block the software from activating automatically. If you have a current 36-digit code and need to activate manually, please pro...

  • How to activate Readiris 17 for Mac

    Depending on when you acquired Readiris 17 for Mac, the software uses different activation schemes. Please follow the instructions below to ensure a smooth activation on macOS. 1. Online Activation (3...

  • Where do I find my Readiris activation code?

    Depending on how and when you acquired Readiris 16 or Readiris 17, your activation method and code format differ: 1. Standalone Online Purchase Before 2023 (Legacy 34-Character Codes) If you purchased...

  • How to manually select your scanner (Windows)

    Readiris 17 will try to detect automatically an installed scanner, its driver and will do an automatic configuration of any other needed settings such as resolution, paper format, etc. The automatic s...

  • How to configure your scanner in Readiris (Windows)

    In order to scan documents in Readiris, your scanner must be configured correctly: Make sure your scanner is connected to your computer, and switched on. Note: the scanner should be physically connect...

  • How to configure your scanner in Readiris? (Mac)

    Readiris supports all Twain 1.9 compliant scanners, all Image Capture compliant scanners, and IRIScan 3 and higher scanners. Most Image Capture scanners are plug and play. Before you can use a Twain s...

  • My scanner model is not listed

    Not all scanners have specific profiles in which case you use the universal profile. In most cases you will use one of these: HP <other models>(TWAIN)  <TWAIN> <Other Models> <Twain> <Other Models>(Us...

  • How to scan multiple documents

    In Readiris there are a number of features that allow you to scan and process multiple documents easily in Readiris. Scanning multiple documents on a flatbed scanner Click the down arrow beneath the S...

  • I have lost my download link

    Unless it was deleted it may still be in your email system. However, Readiris 17 can be downloaded through the Download Center....

Contact us

If one of the above article didn't help you , if you are looking to contact us for business enquiries or if you want to return a product, do no hesitate to contact us! One of our agent will take care of your request as soon as possible.

Return Requests

Select the reason for your request:

Cancel an order (< 30 days) Defective (Warranty)