Dear customers,

Due to many problems related to the use of the IRIScan™ Mouse on Windows 10, IRIS has been actively working to find solutions as quickly as possible. This concerns the following products: IRIScan™ Mouse 2, IRIScan™ Mouse Executive 2, IRIScan Mouse™ Wifi.

We can now officially announce the availability of a new version of the IRIScan™ Mouse software, which will fix these specific issues encountered on Windows 10. Please find the download links of this new software here below:

• Uninstall the current version via the control panel
• Download the software linked to your IRIScan Mouse version:
  • IRIScan Mouse 2: Download
  • IRIScan Mouse 2 Executive: Download
  • IRIScan Mouse Wifi: Download
• Double click on the downloaded file and install the software
• You can now start scanning

IRIS wishes to apologize again for any inconvenience caused.

We would like to thank you for your patience and understanding.

Kind regards,

The IRIS team