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Important note

Knowledgebase

  • Activation server maintenance

    Dear user, We would like to inform you that we will be performing a server maintenance as from Saturday 29th of August 8 am (GMT +1). This means that no online activation will possible at this moment....

  • Mac OS X Catalina - Product compatibility

    Dear Customer, The new Mac OS version named “Catalina” is now available but is working only with 64-bits applications. The latest version of IRIScan Mouse and IRISNotes for Mac are only 32-bits applic...

  • IRISPen 7: Software Update

    Dear users, We would like to inform you that IRISPen 7 (3.0) has been updated to IRISPen Air 7 (4.0). The update is available for Windows, macOS, Android and iOS. What's new : - Improved stability - I...

  • Readiris 17: Software Update (Windows)

    Dear users, We would like to inform you that Readiris 17 has been updated to Readiris 17.3. What's new : - NEW Improved OCR Engine - Improved stability - Major improvement in Arabic recognition - Thai...

  • IRIScan Mouse - New update for Windows 10

    Dear customers, Due to many problems related to the use of the IRIScan™ Mouse on Windows 10, IRIS has been actively working to find solutions as quickly as possible. This concerns the following produc...

  • Missing country in the registration wizard

    Dear Customers,   One of our customers informed us earlier today that certain countries were missing from a drop down list in one of our software registration wizards.   After investigation, it appear...

  • New Support policy as from 1st January 2019

    We would like to inform our customers that changes in support policy will apply from January 1, 2019. These changes are necessary to serve you better and improve the processing speed of your requests....