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Important note

Knowledgebase

  • Mac OS X Catalina - Product compatibility

    Dear Customer, The new Mac OS version named “Catalina” is now available but is working only with 64-bits applications. The latest version of IRIScan Mouse and IRISNotes for Mac are only 32-bits applic...

  • IRIScan Mouse - New update for Windows 10

    Dear customers, Due to many problems related to the use of the IRIScan™ Mouse on Windows 10, IRIS has been actively working to find solutions as quickly as possible. This concerns the following produc...

  • Missing country in the registration wizard

    Dear Customers,   One of our customers informed us earlier today that certain countries were missing from a drop down list in one of our software registration wizards.   After investigation, it appear...

  • New Support policy as from 1st January 2019

    We would like to inform our customers that changes in support policy will apply from January 1, 2019. These changes are necessary to serve you better and improve the processing speed of your requests....