When you order from Europe, you have the possibility to input your VAT number during the order process. It's optional and it allows you to deduct the 21% VAT from the price if you ship outside Belgium within Europe.
For the VAT number to be accepted, it must be validated by "VIES VAT Number Validation" service.
- If your VAT number is not validated by VIES, we cannot add it to your invoice
- If you have a valid VAT number and the "VIES VAT Number Validation" service is down temporarily (error message), you can continue your order without the VAT number.
- Then, when you receive the order confirmation email, reply to it and request to add your VAT number so we can update your order accordingly.