⏱️ 30-Day Policy: If you are within 30 days of your purchase, you are eligible for a full refund of your downloaded software. 📝 How to Request a Refund: Simply fill out our Cancellation & Refund Form ...
To return or exchange a physical product (scanner or hardware), you must obtain a Return Material Authorization (RMA) from our team. Please follow the guidelines below based on your situation: ⏱️ 30-D...
Refunds are usually processed within 5-15 working days after we receive the product or the letter of destruction back. Payment will be sent using the same payment method used for purchase (Credit card...
If one of the above article didn't help you , if you are looking to contact us for business enquiries or if you want to return a product, do no hesitate to contact us! One of our agent will take care of your request as soon as possible.

Select the reason for your request:
Cancel an order (< 30 days) Defective (Warranty)