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  2. OCR & PDF software
  3. Readiris PDF

Readiris PDF - Software won't start

Applies to:

  • Readiris PDF 23 - Standard & Business
  • Readiris PDF 25- Essential & Elite - Only for scans or image only input files. 

Windows

  • Delete the workspace folder.from the AppData folder,
  • Using Windows search paste in this text and press Enter on your keyboard.
    For Readiris PDF 23: %AppData%\ReadirisPDF23
    For Readiris PDF 25: %AppData%\ReadirisPDF25
  • Delete the Workspace folder

For example


MacOS

Delete the Workspace folder from User Library ⯈ Application Support.

  • In Finder on the desktop click on the Go menu ► Go to Folder and enter this text:
    ~/Library/Application Support/ReadirisPDF23
    ~/Library/Application Support/ReadirisPDF25
  • Don't forget the tilde ~ at the beginning.
  • On Ventura and above double click on the dark blue path to open the folder in Finder.
  • On previous macOS versions there will be a Go button to click on.
  • Delete the Workspace and Temp folders

For example



Choose files or drag and drop files
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  1. Casey King

  2. Posted
  3. Updated

Comments

  1. John Holland

    Followed your instructions, deleted the folders and Readiris 25 will still not load on my MacBook OS 26.5.1. I reported this on 06/23/26 and have had no response from support.irislink.com.

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