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IRIScan Desk

Lamp A4/A3 scanner

Knowledgebase

  • My IRIScan Desk is not detected

    With the latest Windows 10 update, a number of default settings have been changed. As a result, the IRIScan Desk does not have the same access as before. This problem is most likely related to this ch...

  • Software update - What's new - CD20N030 ?

    We are happy to announce that the new IRIScan Desk 5 software is now available online. So what's new in this software update ? We added a Help tab in the menu. You now have a quick access to our Suppo...

  • IRIScan Desk 5 for Mac firmware update

    For customers who purchased the IRIScan Desk 5 (not Pro) product prior to September 1, 2021 you will need to update the firmware on the scanner for Mac compatibility.  This can only be done on a Windo...

  • What's in the box ?

    Here is a video presentation of the box content (IRIScan Desk 5 Pro):...

  • How to setup your IRIScan Desk

    Scanner setup 1. Place the Scan Pad on your desk next to your PC, and then place the IRIScan™ Desk on the far end of the ScanPad (some marks are drawn on the mat).  WARNING: The dark color Scan Pad is...

  • How to optimize scanning results with IRIScan Desk

    Edge fixing Edge-fixing may affect pictures in the document. Indeed, the black color can also be detected as a zone to be hidden Finger hiding (Book mode) For better results, make sure you keep black ...

  • How to scan a single page document with IRIScan Desk ?

    Discover how to scan a document in IRIScan Desk. You'll see, it's very easy! To scan a single page document, follow these steps: Click on the Document tab in the Ribbon Set the Cropping to 'Automatic'...

  • How to scan a multiple page document with IRIScan Desk?

    To scan a multiple page document, follow these steps: Click on the Document tab in the Ribbon Set the Cropping feature option to 'Automatic' Set the Scan Mode to 'Multiple page'. This instructs the so...

  • How to scan a book with IRIScan Desk ?

    Discover how to scan a book in IRIScan Desk First, watch the Demo Video that shows you how to hold the book for a proper scan. With the option Finger hiding checked, your fingers that are positioned a...

  • How to scan with the shutter button?

    Thanks to its shutter button, IRIScan Desk lets you scans documents without using your mouse or keyboard. It can replace the scan button available in the ribbon of each tab in the software....