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IRIScan Desk

Lamp A4/A3 scanner

Knowledgebase

  • My IRIScan Desk is not detected

    With the latest Windows 10 update, a number of default settings have been changed. As a result, the IRIScan Desk does not have the same access as before. This problem is most likely related to this ch...

  • IRIScan Desk 6 Business is not detected when connected

    The IRIScan Desk 6 Business must be supplied with sufficient electricity to function correctly. Therefore it is recommended to use a fully operational USB 2.0 port to connect. You have USB 2.0  The IR...

  • Software update - What's new - CD20N030 ?

    We are happy to announce that the new IRIScan Desk 5 software is now available online. So what's new in this software update ? We added a Help tab in the menu. You now have a quick access to our Suppo...

  • IRIScan Desk 5 for Mac firmware update

    For customers who purchased the IRIScan Desk 5 (not Pro) product prior to September 1, 2021 you will need to update the firmware on the scanner for Mac compatibility.  This can only be done on a Windo...

  • What's in the box ?

    Here is a video presentation of the box content (IRIScan Desk 5 Pro):...

  • How to setup your IRIScan Desk

    Scanner setup 1. Place the Scan Pad on your desk next to your PC, and then place the IRIScan™ Desk on the far end of the ScanPad (some marks are drawn on the mat).  WARNING: The dark color Scan Pad is...

  • How to optimize scanning results with IRIScan Desk

    Edge fixing Edge-fixing may affect pictures in the document. Indeed, the black color can also be detected as a zone to be hidden Finger hiding (Book mode) For better results, make sure you keep black ...

  • How to scan a single page document with IRIScan Desk ?

    Discover how to scan a document in IRIScan Desk. You'll see, it's very easy! To scan a single page document, follow these steps: Click on the Document tab in the Ribbon Set the Cropping to 'Automatic'...

  • How to scan a multiple page document with IRIScan Desk?

    To scan a multiple page document, follow these steps: Click on the Document tab in the Ribbon Set the Cropping feature option to 'Automatic' Set the Scan Mode to 'Multiple page'. This instructs the so...

  • How to scan a book with IRIScan Desk ?

    Discover how to scan a book in IRIScan Desk First, watch the Demo Video that shows you how to hold the book for a proper scan. With the option Finger hiding checked, your fingers that are positioned a...