← Return to Irislink.com
Start a conversation Sign in
Start a conversation

How can we help you?

Popular in News

  1. New Support policy as from 24th January 2025

  2. macOS - Product compatibility

  3. Readiris 17: Software Update (Windows)

  4. Missing country in the registration wizard

  5. IRIScan Mouse Executive 2 - IRISPen Air 7 - End of life

Popular in Customer Service

  1. I bought a Download version from IRIS, how do I return it?

  2. I bought a Physical product from IRIS, how do I return or exchange it?

  3. I lost my download link

  4. How to reach IRIS by phone ?

  5. When do I receive my invoice

Popular in OCR & PDF software

  1. Where do I find my Readiris activation code?

  2. Readiris for HP : Download and activation

  3. How to configure your scanner in Readiris (Windows)

  4. Where do I find my Readiris activation code?

  5. How to activate Readiris 16 for Mac

Popular in Camera Scanners

  1. IRIScan Desk PC - Camera is not detected

  2. IRIScan Desk - How to setup the scanner

  3. IRIScan Desk - How to scan a Book

  4. IRIScan Desk - How to scan to a PDF

  5. IRIScan Desk - How to optimize scanning results

Popular in Handheld Scanners

  1. IRIScan Book 5 - All the scanner buttons are blocked

  2. IRIScan Book 5 - Nothing happens when I click on a software to install it

  3. IRIScan Book 5 - How to create multi-page PDFs

  4. IRIScan Book 5 - How to connect to the Internet while using the InstantResult app and the scanner

  5. IRIScan Book 5 - How to use InstantResult (Windows)

Popular in Sheetfed Scanners

  1. IRIScan Express 4 & Executive 4 - How do I calibrate the scanner?

  2. IRIScan Express 4 & Executive 4 - How do I use the Button Manager? Windows only

  3. How do I clean the scanner?

  4. How do I uninstall IRIScan Express 4 on Mac OS?

  5. IRIScan Express 4 & Executive 4 - How to clear a paper jam?

Popular in Multi-pages Sheetfed Scanner

  1. IRIScan Pro 5 - Scan button on the scanner is not working

  2. IRIScan Pro 5 - How to use the Button Manager

  3. IRIScan Pro 5 - My scanner is not recognized by my computer

  4. IRIScan Pro 5 - M1 Driver Installation

  5. IRIScan Pro 5 - Installation for PC and Mac.

  • IRISPen 8

    Pen scanner - IRISPen Reader 8 and IRISPen Air 8

Popular in Digital Pens

  1. IRISPen Reader/Air 8 - Getting started

  2. IRISPen Reader/Air 8 - How to use features

  3. IRISPen Reader/Air 8 - How to use Live Recording & Dyslexic functions

  4. IRISPen Reader 8 - How to access your scans

  5. IRISPen Reader 8 - Use different earbuds

Contact us

If one of the above articles didn't help you, if you are looking to contact us for business enquiries or if you want to return a product, do not hesitate to contact us! One of our agents will take care of your request as soon as possible.

Technical Support

Technical Support

Use this form if you need help with your IRIS Product or if you’re facing an issue not mentioned in the knowledgebase.
Sales

Sales

Get in touch if you’re hesitating on which scanner product would be suitable for you, or if you have any presales question.
Customer Service

Customer Service

Contact us about your order, invoice, delivery status
RMA

Return Requests

Select the reason for your request:

Cancel an order (< 30 days) Defective (Warranty)